Chris was extremely knowledgeable and professional. He provided me with a list of options and explained all my options. I highly recommend Chris and AstroWatt Electric. First time customer and will definitely call again. The fact that the company recognizes and offers a military discount is a plus. I had an outdoor porch light changed which is about 30’ up over the door. Finding a company that is on time, returns a phone call, follows up and provides a lifetime warranty is invaluable.
Chris was great to work with. Amazing communication about his arrival and completion. He thoroughly went through and gave us all possible options for the work we wanted done and offered other suggestions to improve our home. Took time to explain everything he did, how it worked, and wanted to ensure we were happy with the finished job. Was a bit pricier but overall well worth it- we would use them again and highly recommend.
Christian was very detailed oriented in the electrical assessment of our home. Courteous, on time, professional and well versed in what he does. He and Ken did a great job in installing our living room chandelier. They handled all of their equipment with ease & care throughout our home, protected the floors and cleaned up after the job was complete. Thank you kindly for a thorough and well done project.
When I started looking for an electrician for a large project to turn a shed into a pottery studio, the goal was: find someone good enough that will get the job done. I found Astrowatt from their reviews on Google-they not only "got the job done", but went ABOVE AND BEYOND all expectations.Astrowatt is what every company should strive to be. They were punctual, they were friendly, they were accommodating and professional and fast. They cared about the work they were doing, and ensuring it was done right. They offered different to choose from depending on what I wanted for my project, and were knowledgeable about what i needed for setting up a kiln and getting a pottery studio up and running.From the time I called to schedule the estimate, to the time the project was done and inspected, was less than a month. They didn't "just get the job done"-they were genuinely enjoyable to work with. I literally cannot recommend them enough.
AstroWatt Electric was able to schedule us for service in a timely manner before we did other work on our kitchen. First we saw Christian who came to our house to assess how our house was setup and he gave us a few estimates for service. Once we selected the services we wanted, we were scheduled to complete those services within a few days of the initial visit. Adam and Ken completed the work. All technicians were on time, professional, and thorough in explaining the work. We appreciate their help with updating our kitchen lighting and we’ll use them for any other electrical needs.
Christian and Adam have been absolutely fantastic & easy to work with. They were professional and super thorough in their work. They even caught a huge issue with the electric panel in our new home and immediately communicated the situation, coordinated getting permits/inspections, and expedited getting it replaced for us. Their entire team was knowledgeable, respectful with our home/cleaned up after jobs, and even hauled away our old fixtures for us. It’s been pleasure to working with them and we’ll be continuing to use them as our go-to electricians moving forward!
Only an estimate so far so I can't rate the quality or value yet. However, I was very impressed with Adam (the technician) on the first visit. He checked my issues, was obviously knowledgeable and very willing to walk me through my questions. A+ service. Will follow up after the work is done ✅
Nathan Funderburg (Scheduler) + Chris Crammer (Technician) were absolutely the best team to work with. They were able to help us install a Car Charger in our Garage.They made every element and action item (easy) to do business with.From the initial request to the actual installation and to the final communications with the Town Inspector for scheduling and approval confirmation.We will be doing business again with this AMAZING TEAM!! Thanks To Everyone @ Astro!!
Christian came out the same day as our call, and discovered that we actually had a dangerous problem to solve. He was confident and quick with recommendations and solutions to address the issue. His team way here for 10 hours the next day fixing, cleaning and removing old fuses and the panel. We are very grateful he took the seriously and helped us through the process.10/10 recommend!
AstroWatt was very good at communicating time of arrival, etc. and actually was able to move up my appointment when someone else canceled. Chris was pleasant, articulate, and did a great job of explaining what he was doing and verifying everything was working correctly before he left. I'd use them again.
Grant did an excellent job installing Wallbox Pulsar 48A EV charger in the garage. He did a thorough job of checking the power line and supply amps to make sure it is a correct EV charger for our home. He also checked the electrical wiring in the house and offered different options for house in general. He was quick in installing the charger and also cleaned up the work area after the installation. The cost was very reasonable comparing the quality of work. He is very professional and pleasant to work with. Overall excellent work in our house.
Is it possible to give six stars? Ten? Consider it done!From last Saturday, when we lost power due to a tree branch falling on our power line, everyone at AstroWatt has been amazing. First, Tom, one of the owners, called us back on Saturday evening (when he should have been out dancing!) and talked us through what we'd need, and set up an appointment for first thing Monday morning, even though they were booked solid.Then, Chris, wonderful Chris (who plays guitar, likes tacos--which we know because AstroWatt sends out a picture and bio to customers for their technicians as they're heading over to your house), contacted us Monday morning and offered to pick up something for us from Starbucks on his way--an offer we gratefully accepted. And that was just the beginning of Chris's fabulousness! He talked us through everything we needed repaired to pass inspection and get our power back on, gave us options, and approached everything he did with an eye to doing it in the safest and most elegant way possible, including dealing with Duke Energy and arranging the inspection. Honestly, he's given new life to our almost-100-year-old-house, and we feel safer than we have in years. And he was such a delight to be with, too!Ken, who worked with Chris, was also wonderful: friendly, kind and fun. Chris and Ken left the house spotless, and we now have two gorgeous new electrical boxes (one inside and one outside) with room to expand--maybe even charge a future electric car.And finally (though only for the moment, as we'll be hiring AstroWatt again to do more work very soon and know we'll meet more people) Nathan, the technician coordinator, wrote a delightful note to us this morning about our final inspection, breaking the news--with grace, humor and wit--that one of us would have to be here all day for whenever the inspector came.We love AstroWatt and will be recommending them to everyone, as well as hiring them ourselves for our electrical needs. They are wonderful human beings who happen to offer some of the best customer service we've ever seen.
I had a great experience with this company. They installed an outlet for an EV charger in my garage and it only took about an hour. Didn't even have to turn the power off. They were professional and thorough in their explanation of the install process.
My experience with AstroWatt was the best I've ever had with a service provider! Charlie arrived right on time and was very professional. He took the time to assess our electrical system and explain any concerns without pressure to commit to the additional work. Charlie installed the ceiling fan and light ahead of schedule within just a matter of a couple hours. He even installed a bracket to hold the remote on the wall. Charlie and the AstroWatt team went above and beyond to provide excellent customer service. I will definitely work with them again!
We used AstroWatt Electric multiple times for our electric needs/ service upgrade in 2022 and car charger installation in 2023. We have been pleased with the quality of their work- service upgrade included new underground wire and installed of new electrical panel. Company was very helping in coordination Duke/inspection and installation. Employees are very polite and provide detailed estimates prior to starting. Updates were given during each project and at the end of each day, work site was cleaned up nicely We plan on using company for any future electrical needs
The company was very responsive and was very professional about giving me feedback on my project. I got a fast response, which was excellent. I thought the price quote was vey reasonable. I really liked the way I was contacted after their visit just to follow up and make sure we were happy with the visit. We decided to wait on our project at this time, but AstroWatt Electric will be first on our list in the future.
Christian is great. Having just purchased our home, we had a long wishlist. We were provided an itemized estimate so we could prioritize our needs/wants within budget. Christian and Grant then got to work, keeping us apprised of their concerns and progress. All of the work was completed in a timely manner and the work areas left clean & shiny. I highly recommend this local company. I know we will be using them again!
Chris returned to complete the job as scheduled and was as helpful and informative on all he did. Helped to fix minor other issues. And we will have him back in the future as needs arise. Completed the job as expected. Chris offered his experience solutions and spent the amount of time necessary to solve the initial problem and solved it. And provided information in solving the future needs.He did not do a selling job on anything that was not necessary. He was providing solutions and I felt they are necessary for our needs.I would highly recommend Chris for his skills and communication style. Thank you Chris.
This is my second time working with Charlie Hester to replace a ceiling fan with a light/remote. He is a very professional, neat, and a polite gentleman. Charlie was punctual and thoroughly explained the process that would take place from beginning to end. He installed my ceiling fan with care. I will definitely use AstroWatt again, as I have 1 more ceiling fan to replace. If Charlie is available, I will request him. Thank you Charlie for a pleasant experience!
Excellent local company with exceptional dispatching, communication, transparency, and service. Offered us multiple solutions but didn't try to upsell or push unnecessary services. Our tech was extremely knowledgeable and professional. It can be difficult to find reputable and fair companies who provide this great customer experience. Highly recommended for all your residential electrical needs. Outstanding!
This is my first time use AstroWatt and am pleased with their responsiveness and professionalism. Chris was very thorough and patient in diagnosing the issue. He explained to me the options and resolved the issue very fast and on quality. The price is relatively high but workmanship is very good. Thank you Chris!
We had a great experience with AstroWatt and would definitely use them again in the future! Our technician, Chris Crammer, did a thorough inspection of our electrical system because our light bulbs blew out too frequently. He offered us many different options and even put into consideration how long we plan on living here. He discovered some wiring issues with our outdoor outlets which he ended up repairing and replacing. He also installed a whole home surge protector for us. It was a really hot day but he just kept working! It was our first time using the service and we would definitely use them again! Also, they offer financing through GreenSky. Very accommodating company. Thanks again!
We were looking to install a receptacle and improved lighting in the garage and gave AstroWatt a call. Adam came out for the estimate and was thorough communicating what was possible and not possible. When we decided to install, we accepted the estimate and within a couple hours, someone reached back out and scheduled us for the following day. Installation was completed and we couldn't be happier! Highly recommended for anyone needing electrical service!
This company was great about getting me scheduled for a quote. There was clear communication from the front desk staff the whole time. Chris did our quote and was very professional and went over all of our options in detail. We did not end up going with the company only because it was a bit more expensive than anticipated to complete some of the safety suggestions. Otherwise, I’m sure the company would’ve delivered quality service work.
Chris was prompt, knowledgeable, efficient and courteous. He had done work before and was familiar with our home, and that helped him evaluate what was needed today. We would use Chris again (but Astro Watt Electric prices are a bit high!)
We had AstroWatt come out to update a panel and install a surge protector for the house. The electrician explained everything in great detail and was able to schedule the work very quickly. Absolutely perfect work and will be working with them again in the future!
Alex and his crew did a great job installing my LED ceiling lights, smoke detectors and surge protector they did a great job hands down and will be calling them again.Also sent me a treat these guys do great work I highly recommend them.Thank you Astro Watt!
It's not often you run into a company that operates the way that AstroWatt does. From the beginning, they were responsive and extremely professional. When installing an EV charger they handle the permit and inspection which is not something all companies do. I ended getting quotes from a few electrical companies and AstroWatt was the best quote. While you may be able to find cheaper if you decide to go with a handyman or smaller company the professionalism and quality of service as well as transparency pays for itself. My technician Adam was very knowledgeable and made sure I had no unanswered questions at every step of the process. I highly recommend this company and will be using them in the future. Thanks for providing great customer service!
I worked with three gentlemen at thus company as well as their scheduling team. Everyone was friendly, positive, and easy to work with. They showed up quickly, explained my issues very well along with the capacity available on my home. They installed an EV charger for us and it was extremely tidy work. They also fixed a poorly backstabbed lightswitch which was a huge headache for us.They were also super good with our 100 lb pyrenees and put me totally at ease with her being around. They tried to upsell me a little bit but that's honestly just how contractors work. They get limited facetime and they want as much work as they can get so I don't hold that against them. The work they did was phenomenal, their attitudes were good and they were prompt. I don't know what else you can ask for.Incidentally they also sent us brownies afterward and I gotta tell you that is a heavyweight move. The brownie is was solid. Ate it with chocolate milk. Would recommend.
I want to give a huge thanks to Chris, Alex and Zach from AstroWatt for coming out to upgrade our service. From the very beginning it was a great experience. With such an old house, there was a lot to consider. Chris came out to give us a quote and spent time going over all of the upgrades, options and packages. He took time to look at all of the concerns we had and was extremely thorough. We didn't have to wait long for the installation, with Alex and Zach coming out the following week. They arrived on time, and were setup and ready to go when the power company pulled up. Both guys introduced themselves, told me what to expect, and answered all of my questions along the way. After the job was complete (same day) we chatted for a bit about their work. They really do love what they do, and it shows. I wouldn't hesitate to use AstroWatt again when we do some additional upgrades down the line. Big thanks Alex and Zach, you guys are pros.
We had a great experience with Tom and Alex! We have never had an electrician as good as AstroWatt. We have used them for residential and commercial needs. They were professional and on time. When we were not satisfied with our original quote price, they were able to readjust the quote and take care of our needs with a quote we were comfortable with. They were concerned more with safety than getting our business and provided recommendations that would make our house safe. Alex (who did the electrical work) was very knowledgeable, reliable, professional, and kind. They have a customer for life with us. We would recommend them highly. You will not be disappointed.
When my dishwasher suddenly stopped working because of an electrical issue, I contacted this company based on their stellar reviews alone. Let me tell you that they absolutely did not disappoint. From the friendly service received by Crystal (sp?) on the phone, to the high-tech appointment texts, to the in-person customer service, the entire experience was top-notch. Both Tom (a co-owner, I believe) and Patrick were friendly, great at explaining detail & setting expectations, and skilled at completing the work quickly. They even wore shoe coverings and cleaned up after themselves.Having never used an electrician before, I can’t really speak to value, but the end price seemed very reasonable to me and I appreciated how multiple service tiers were offered. I now have a properly wired dishwasher, up-to-code outlets, and a whole house surge protector. I plan to only use this company for any future needs. Highly recommend!
Happy to report the 5 star ratings for Alternate Current Solutions are well deserved. Great experience every step of the process. Working with Crystal to schedule the appointments, Craig on the estimate, and Chris completing the work. It was all Customer First, on time, and as promised. Exceeded my expectations and they set a high bar for other contractors. Will definitely use them again, and would not hesitate to recommend them to others for electrical work.
Christian was fabulous! My dad and I attempted installing a chandelier with a ceiling medallion on our own and we learned the hard way it is better to get the experts involved. Christian arrived on time, was super polite, helpful in explaining what he was doing and what had gone wrong before. They were able to get someone to my home within 72 hours of me calling them so I am super appreciative of their quick work and prompt response in scheduling my appointment. Thank you for your help. I highly recommend Christian for any of your electrical needs and will be reaching back out when I want additional lights installed.
This is the best electrical company I have ever dealt with. Alex was awesome! He assessed my problem and provided me with a quote and completed the job to my satisfaction. He was very courteous and was very patient with my questions. Also, the scheduling was quick and I didn’t have wait forever for someone to be sent to address my issues.
From introduction to installation, very professional and polite. Wore their shoe covers to protect my floor without me having to ask. Went over the service to ensure I understood what to expect from the service and the pricing. The most superb service I’ve had in a long time. Installation was quick and easy. Awesome Job Christian and Wes!! Thank you !!
Excellent and quick response following initial contact through quoting and installation. The guys were on time,efficient, polite and cleaned everything up when they were done. We are extremely happy with the work performed!
Matt and Wes did an outstanding job of not only replacing my entire Electrical Panel, they also were great guests, very polite and professional and even showed all my pets love to make it a peaceful visit! They were quick to fix everything, walked me through everything the did at the end and answered all my questions with ease. Even during the diagnosis, one of the owners came to my house to help assess what needed to be done and what would be the best option for me and my budget. Highly recommend ACS.
Tom thank you so much for everything you and your quality electricians have done making our experience a very positive one. I also would like to thank Lisa who is so professional and such a great person to deal with. Anyone reading this review I would highly recommend them for all your electrical needs. I definitely would do business with your company again. Thank you so much
I was impressed by how responsive they were. I submitted a request form late at night and had a call from them first thing in the morning. Within the hour, they had arrived to provide an estimate. The work was completed less than 24 hours later.The service was timely, which is remarkable when so many service providers are booked months out. The crew was over-the-top kind, never mansplained to my wife (ha!), finished with their work quickly, and cleaned up thoroughly. We've had no issues with their installation, and would be likely to reach out to them for work again.
Excellent service and business! Lisa(?) was very helpful on the phone, and Tom was quick to come out and give us a reasonable quote for installing 4 ceiling fans and a few switches. Alex and Colby then did a great job with the installation. Very happy with the work! We'll be back in the future when we decide on some new light fixtures, and any other work that comes up!